Abundance Lemchi

Managed daily store operations, ensuring inventory accuracy and a positive customer experience for an entry-level retail environment.

• Managed daily inventory levels and stock rotation, contributing to efficient store operations and product availability.
• Maintained cleanliness and organization of the retail space, enhancing the overall customer shopping experience.
• Assisted customers with product inquiries and purchases, ensuring high standards of customer service.
• Handled cash and card transactions accurately, reconciling daily sales records to ensure financial precision.

Oversaw comprehensive laundry operations and managed hotel event logistics to ensure high-quality service and guest satisfaction.

• Managed daily laundry operations, ensuring efficient and high-quality service for hotel guests and events.
• Supervised laundry staff, providing training and performance monitoring to maintain service excellence.
• Monitored and maintained laundry equipment, reporting maintenance needs to minimize downtime and ensure operational continuity.
• Managed linen inventory and ordered supplies as needed, optimizing stock levels and reducing waste.
• Addressed and resolved guest complaints regarding laundry and event management, improving guest satisfaction.
• Collaborated with Housekeeping and other departments to ensure seamless service integration and operational flow.

Supported hotel operations as an Intern, contributing to guest satisfaction, facility maintenance, and collaborative team environments.

• Coordinated efficient check-out and guest room preparation processes, ensuring timely readiness for new arrivals.
• Served as a concierge officer, providing comprehensive guest assistance and enhancing the overall visitor experience.
• Executed daily cleaning and fumigation tasks across elevators, stairs, and common areas, maintaining high hygiene standards.
• Consistently met all assigned deadlines for tasks and projects, demonstrating strong time management and reliability.
• Collaborated effectively with peers and colleagues to achieve shared departmental goals and enhance operational efficiency.

Supported web development and digital marketing initiatives, contributing to student success, content creation, and event coordination.

• Developed web solutions and provided technical support to students, enhancing their digital skill journey and project outcomes.
• Assisted teams with daily project tasks, improving overall efficiency and project delivery.
• Contributed to social media management and content creation efforts, increasing online engagement and brand visibility.
• Helped organize and coordinate events, including webinars and workshops, facilitating knowledge sharing and community building.
• Conducted research and authored articles on web-related topics, enriching educational materials and resources.

Drove sales growth and expanded customer relationships by identifying opportunities, conducting product demonstrations, and executing strategic sales plans.

• Consistently met and exceeded sales targets and goals, contributing directly to revenue growth for the assigned territory.
• Built and maintained strong relationships with customers and clients, fostering loyalty and repeat business.
• Identified and pursued new sales opportunities, expanding market reach and customer acquisition.
• Conducted compelling product demonstrations and presentations, effectively showcasing value to prospective clients.
• Gathered critical market intelligence and competitor analysis, informing strategic sales plan development and execution.
• Collaborated with cross-functional teams (marketing, customer service) to ensure seamless customer experience and feedback integration.

Contributed to public health initiatives by meticulously recording and managing critical COVID-19 vaccination data for WHO.

• Recorded the number of COVID-19 vaccinated individuals, contributing to accurate public health data tracking.
• Tracked and documented COVID-19 vaccine vials used and returned, ensuring precise inventory management.
• Monitored and recorded the usage of AD syringes and reconstruction syringes, maintaining accountability for medical supplies.
• Managed the distribution and reception of safety boxes and vaccination cards, supporting efficient vaccination logistics.

Managed cashier operations and administrative tasks, ensuring efficient customer service, accurate record-keeping, and adherence to company policies.

• Handled high-volume customer transactions and inquiries, consistently maintaining composure and ensuring customer satisfaction.
• Collaborated effectively within a team, contributing to seamless daily operations and achievement of collective goals.
• Managed incoming phone calls, scheduled appointments, and maintained an organized calendar, optimizing operational flow.
• Created and maintained comprehensive filing systems and databases, improving data retrieval efficiency and organization.
• Adhered strictly to company policies and procedures, ensuring compliance and operational integrity in all duties.

Ensured product quality and compliance through meticulous inspection, testing, defect identification, and process improvement initiatives.

• Inspected and tested products for defects, damage, and deviations from specifications, ensuring adherence to quality standards.
• Documented and reported identified defects, recommending corrective actions that improved product quality.
• Identified areas for process improvement and collaborated with production teams to implement quality control measures.
• Ensured products complied with all regulatory requirements and industry standards, mitigating potential risks.
• Maintained accurate records of all quality control activities, supporting audit readiness and continuous improvement efforts.

A comprehensive online portfolio showcasing diverse professional work, including web development projects, digital marketing campaigns, and contributions across various industries.

Awarded for exceptional volunteer contributions.

Recognized for contributions to the Gift a Child Initiative.